Privacy Policy

Sydney Structural Steel

1. Introduction

Sydney Structural Steel is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us regarding our drafting, detailing and structural steel design services.

2. Information We Collect

We may collect the following information when you use our website or submit an enquiry:

3. How We Use Your Information

We use the information collected to:

4. Protection of Project Information

We understand that project drawings, structural details and technical documents may contain confidential information. We take reasonable steps to protect the documents you provide and use them only for relevant business purposes, subject to applicable legal requirements.

Please ensure that you have permission to share any documents submitted to us.

5. Disclosure of Information

We do not sell your personal information. We may share information with authorised employees, service providers and relevant project stakeholders when necessary to deliver our services or operate our business. We may also disclose information where required or permitted by law.

6. Cookies and Analytics

Our website may use cookies and analytics technologies to understand website traffic, improve functionality and enhance user experience. You can manage cookies through your browser settings. Certain features may be affected if cookies are disabled.

7. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no electronic storage or transmission method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information and project documents for as long as reasonably necessary to provide our services, maintain business records and meet applicable legal obligations. When information is no longer required, we take reasonable steps to delete or de-identify it where appropriate.

9. Your Privacy Rights

Depending on applicable privacy laws, you may request access to or correction of your personal information. You may also contact us if you have concerns about how your information is collected or handled.

10. Third-Party Links

Our website may contain links to third-party websites. Sydney Structural Steel is not responsible for the privacy practices of external websites. We recommend reviewing their respective privacy policies before sharing personal information.

11. Australian Privacy Laws

We aim to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements. Any updates will be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.